Stories of independence, success, and impact

Meranda – a Valuable Worker with Big Dreams

September 2020

Quick with a smile and kind word, from the moment you meet her, it’s clear that Meranda is a thoughtful and dedicated employee who genuinely enjoys her job.  She takes customer service very seriously and considers it the single most important job responsibility she has. “If someone is having a bad day, you don’t know what they’re going through. When you work with customers, it’s important to always be friendly and do your best to help them,” she says.

Meranda has worked at the Sam’s Club in Pooler since May of 2013.  Her first position was in the bakery, but after a few months, she transitioned to maintenance, where she was on the team for several years.  Meranda learned a lot in maintenance and honed her people skills.  About two years ago, she was ready for a new challenge. She heard about an opening at the service station and applied to be an attendant, a job she says is a good fit for her.  She works full-time and can’t remember the last time she missed a day of work.

“I have some of the most friendly members!” enthuses Meranda. “There’s one guy in particular; he’s handicapped, so he can’t get out of his van.  When he comes, I go out and pump his gas, and I’m fine with that. I’m more than happy to help him, and I know he really appreciates my help.”

Work has undeniably changed the past six months, thanks to the pandemic.  But Meranda appreciates that extra protocols that have been put in place to keep her and the members safe. She doesn’t mind wearing the PPE or doing deep cleaning to make sure that the station is spotless.  None of that gets in the way of her doing her job well or interacting with the customers.

When she’s not working, she and her husband like to spend time together and with their families.  They often watch movies or go for walks.  Before the pandemic, they liked to go out to eat. They met working at Sam’s and will celebrate their third anniversary this November.

Not one to sit still, Meranda has been considering going back to school to pursue a career in the medical field.  She’d like to be a nursing assistant or a nurse because she wants to work with people, and she isn’t afraid of hard work.  “I’m a worker. I can’t just sit – that drives me crazy,” she says.  She thinks that working in healthcare would not only be interesting but would also keep her on her toes and be a way for her to help people every day.  Her job coach, Alina, says, “Meranda will do well at whatever she sets out to do because she works hard to achieve her goals.  I look forward to seeing her continue to excel!”

Meranda’s strong work ethic and commitment to providing superior customer service makes her a valued teammate and employee.  Her skills have grown with each passing year and having the support of a job coach gives her the confidence to try new things and to continually set new goals for herself.

Your support means so much to Meranda and so many other program participants in the Supported Employment Services program.  People who are making a difference and contributing to their workplaces, each and every day!

About EmployAbility

EmployAbility is a 501(c)3 non-profit organization that prepares adults with intellectual and developmental disabilities (IDD) for competitive employment and community inclusion.

As a non-governmental organization, we rely heavily on support from individual donors, businesses, and foundation grants for funding. No donation is too small to help us sustain our vital programs.

Follow us online!

Supported Employment

Meet our Newest Community Partner

Meet our Newest Community Partner

Welcome to the team, Innomed! Our newest community employment partner, Innomed, has been manufacturing surgical instruments for orthopedic surgery in Savannah since 1985. They recently needed to increase their staff and hired Supported Employment participants Andrew...

read more
A Night to Celebrate our Champions

A Night to Celebrate our Champions

Lowcountry Down Syndrome Society Night of Champions We are thrilled to celebrate the Lowcountry Down Syndrome Society Night of Champions. This award ceremony recognizes outstanding employees with disabilities who are breaking barriers by changing minds about...

read more
Cory at Celebritees

Cory at Celebritees

Our friend Cory is printing our new shirts through Supported Employment Have you seen our new t-shirts? They’re so much fun! The back of the shirt features original artwork by local artist Panhandle Slim, created just for us, featuring Temple Grandin. The quote reads,...

read more
Symphony: Serving Up Superior Customer Service

Symphony: Serving Up Superior Customer Service

After 25 years working in the food-service industry, on several different university campuses, Roland Stamps with Aladdin Food Service at Savannah State University knows exactly what makes an ideal employee: someone who is always on time for work, has a positive...

read more
Ervin: A Dedicated, Motivated Worker

Ervin: A Dedicated, Motivated Worker

For 13 years, Ervin has worked at local movie theaters in Savannah. Though he uses an electric wheelchair and has limited mobility in his arms, he’s able to tear ticket stubs with the help of a simple accommodation – a ruler. Ervin has known he’s a people person, and...

read more
Teresa: A Dedicated Worker and Sister

Teresa: A Dedicated Worker and Sister

For cheerful and friendly Teresa, working as a Courtesy Clerk at the Rincon Kroger has been the ideal first job. As someone who loves to help people, she beams when she talks about how much she enjoys talking with customers. In fact, in only a few short months, Teresa...

read more